Information sharing is key in the fight against telecoms fraud

August 30, 2011

In order to combat telecoms fraud it is essential that operators share more information between them than they historically have done, according to the Telecoms UK Fraud Forum.

In an interview with Telecoms IQ, TUFF’s CEO Jack Wraith explained that: “In order for legitimate communication service providers to combat the attacks against them and their systems, it is critical that information is shared between operators on a much wider basis than traditionally has been done. And, of course, that is what the Telecoms UK Fraud Forum is all about; putting in place the necessary protocols to enable information sharing to take place.”

The more traditional fraud of billing avoidance and identity thefts are still a major concern for operators who are now coming down tougher than ever to protect revenue. However, new emerging threats and frauds are entering the market place especially with mobile payments.

In June Juniper Research announced that 1.8 billion mobile phone users are already making payments for digital goods with this number to rise to 2.5 billion by 2015. However, they also warned that fraud levels with certain types of payments are increasing making mobile security a key issue in the near future.

This is something that TUFF are already focusing on “The move towards the internet remote type channels, where their card is not present, in other words where the person who’s transacting the transaction isn’t actually present – fraudsters are using the cards which are either false cards or stolen cards, and they’re obtaining goods and services that way; so for us card not present fraud is fairly high up on the radar.”

Jack Wraith will be chairing Telecoms Fraud & Risk Management on day one of the conference in December.

To listen to the full interview, please click here.


How IP Interconnection needs to evolve to enable QoS based services

August 22, 2011

Interconnection has, until now, provided operators with a huge source of revenue. However, with the recent directive to lower termination rates, and with many operators looking to migrate to All-IP networks, current interconnection models will need to be re-evaluated in order to comply with regulation and ensure profitable interconnection agreements for future networks.

So, what does this mean for operators? Telecoms IQ interviewed Thomas Gröb, Senior Expert for Regulatory Strategy at Deutsche Telekom, to see how European operators are meeting the recent regulatory changes.

To read the full interview, please visit the Interconnection & Termination Rates event website.

Telecoms IQ: Tell us a little about your vision for enabling QoS through IP interconnection – How can you ensure a quality enabled network?

Thomas Grob: Basically, we see two main approaches to achieve quality entirely over the internet. One is what we call, within the internet. The focus there is exactly to enable quality interconnection across networks. The focus is currently on the network interfaces. The other way is what we call without the public internet, which means kind of extranet solution that would be utilising specialised pipes. One example, in this direction is the IPX system that has been designed by the GSMA for example

Telecoms IQ: To what extent do you think that regulation can affect innovation within an operator?

Thomas Grob: The main effect that regulation can have on the innovation by operators can currently be seen in the ongoing net neutrality debate. This provides an opportunity for regulators to massively influence what is possible in the future and what is not. By this, I mean quality differentiation can be limited through regulations or ruled out entirely. We have seen permanent examples in theUS. They have put quite a restriction on the possibilities for example to monetise the of the market, or we can see an even more extreme proposal here in theNetherlands which tries to out-rule commercially oriented quality differentiation at all. It will be very interesting to see how this is going to develop in the future.

Telecoms IQ: Are there anyway operators are overcoming this?

Thomas Grob: I think the general approach chosen by network operators especially inEurope is to proactively go into the discussion. Try to explain that our plans by no means rule out innovation on the edge of the network or that we are trying to somehow leverage market power that might still exist in the excess part of the network. To really explain the economics at stake here. Saying that what network operators world wide are currently worried about is the sustainability of the so called over positioning approach. Basically, what we are trying to do is demonstrate really there is no need for further regulation and that especially the approach proposed by the European commission which focuses on promoting competition, transparency and users ability to switch their provider  is fully sufficient and also give the freedom to explore new business models.

Interconnection & Termination Rates takes place in Vienna from 19th – 21st September. The conference will enable those who attend to learn how to manage the implementation of lower termination rates and how to develop effective interconnect costing models for Next Generation Networks. For more information on the conference and to read the full interview with Thomas Gröb, please visit the Interconnection & Termination Rates website.

How Finland is deploying high speed broadband

August 11, 2011

Introducing high speed broadband to rural areas and ensuring universal access can be a costly exercise and brings up a vast array of questions, with one of the key issues being: What is the business case for delivering high speed broadband to rural areas?

Finland is a vast, yet largely unpopulated country, with 3 inhabitants per km2. As a country with a large amount of people living in remote areas, it is essential that the country has good communication networks. For example, internet banking is paramount, because it could be as much as 10 km to the nearest bank.

Speaking at Telecoms IQ’s FTTx  Summit Europe in April, Eila Runmukainen, Vice President of TeliaSonera Finland, explained that there is disparity between the size of towns and cities in Finland which causes a great challenge when building fibre networks. However, the Finnish government still has an ambitious target of making sure that every home has a broadband speed of 100 mbps by 2015.

The targets for this national coverage will include enabling wireless network coverage over the whole country, making public organisations use intelligent systems in order support an ageing population and building all new homes and offices with the capability of using internet speeds of 1GBps. In fact, Finland in the only country in the world to declare that internet access is a birthright meaning that every home that can will be connected.

The key criteria for building a fast broadband network in Finland is to provide a speedy, reliable, and reasonably priced service for those who use it. This needs to be especially true for those who live in remote areas, for example in Lapland where the huge tourism industry requires high speed broadband to effectively provide the services that visitors to the region expect.

The tender process for the development of high speed broadband began in 2010 and has the sole intention of providing universal service of 1 mbps from July 2010 and 100 mbps by 2015. However, Runmukainen believes that this is slightly unrealistic with 2020 providing a better timeframe for connecting the country to high speed broadband.

In fact, it’s the countries in Scandinavia and Eastern Europe which are currently providing the fastest broadband speeds. Speaking ahead of Delivering High Speed Broadband in October Richard Jones, Partner at Ventura Team said:

“Scandinavia has historically done some amazing things, and it’s been a test bed. We’ve got our own operator there with 120,000 subscribers, and a lot of the advanced techniques, open access, etc, has been learned there, but if you want to look at the ultra-fast deployments, Eastern Europe’s doing it, even to the extent that in parts of Hungary you find three fibre operators with fibre to the home, essentially competing in the same area.”

To read or listen to the full interview with Richard Jones on what he believes to be the future of delivering high speed broadband across Europe, please visit the event website’s Media Centre.

A telecoms word cloud

August 8, 2011

Wordle: LTE Deployment Strategies

At Telecoms IQ we like visualising data, so what better way to visualise our LTE Deployment Strategies website than with a word cloud created by Wordle?

What about Mobile Application Development Strategies?
Wordle: Mobile apps

And CEM?
Wordle: CEM

Mobile data has grown 4,000% over the past three years

August 4, 2011

Figures released by Ofcom today show that mobile data traffic has increased 40 fold over the past three years with 27% of adults and 47% of teenagers owning a smartphone.

In the regulator’s Communications Market Report it stated that “The recent adoption of smartphones has been accompanied by an increase in the volume of mobile data transferred over theUK’s mobile networks. This increased 40-fold between 2007 and 2010.”

The report showed that 27% ofUKadults accessed the internet on their mobile phones at the start of 2011, up 22% from 2010. Additionally, social networking is shown to be the most popular use of smartphones, completely overtaking emailing.

However, the huge growth in data has not seen completely depleted voice calls or text messaging with a growth of 250% and 2,000% respectively over the past 10 years.

Rather unsurprisingly, the increased data growth and the ability to access everything at your fingertips has some addicted to their smartphones. The report shows that approximately 37% of adults are ‘highly addicted’ to their smartphones which interferes with their work and home life.

Are you surprised by the sheer increase in data useage or are you a self confessed smartphone addict? Let us know.